Also by Reinvestment Fund

Loan Coordinator-Philadelphia, PA

About Our Company:

Reinvestment Fund (Company) is a financial services company committed to making communities work for all people. We bring financial and analytical tools to partnerships ensuring that everyone has access to essential opportunities: affordable places to live, access to nutritious food and health care, schools where their children can flourish, and strong, local businesses that support jobs.

Reinvestment Fund brings together individual investors, banks, government officials, private foundations, and faith-based and community organizations to invest in projects that transform communities. As a federally certified community development financial institution (“CDFI”), the company manages $1.1 billion in capital that originates from over 865 investors.

Reinvestment Fund has deployed over $2 billion into community revitalizing and job-creating projects and enterprises over its 33-year history. The company maintains an AA- issuer rating from S&P, as well as a four star with Policy Plus, AAA rating from AERIS (highest rating available from industry rating agency).

Job Description:

Reinvestment Fund seeks an enthusiastic learner to join our team as a Loan Coordinator. The Coordinator is an essential part of the Lending & Investment Department’s closing and loan administration function ensuring loan files are accurate and complete. It’s a face-paced job within a small, close-knit team that services roughly 500 social impact loans across the United States. We’re looking to add a team member who is detailed-oriented and thrives on providing excellent customer service.


Primary duties/functions for this position include:

Pre-Closing Support

  1. Assist the Loan Closer in maintaining and reporting loan originations data.
  2. Conduct Customer Identification Program (CIP) searches as part of the applicant screening process.
  3. Maintain vendor relationship for legal searches and document filing. Facilitate invoicing and coordinate payment related to vendor fees.
  4. Coordinate the selection, engagement and payment of third-party real estate appraisals and property site inspections via email and phone. Coordinate with Loan Closer with invoicing and coordination of payment.
  5. Provide support to Loan Closer as needed to ensure continuity of business.

Document Control

  1. Collect original documents as part of new loan closings, modifications, and coordinating signature controls in respect to NMTC transaction unwinds.
  2. Maintain and coordinate original loan files according to the department procedures in the HQ office.
  3. Coordinate the transfer and receipt of original loan documents to third-party custodians and facilitate the return of these documents as needed.
  4. Own responsibility for the timely archival of original files when loans are repaid.

Post-Closing Team Support

  1. Facilitate the borrower’s “hand off” to the construction funding or asset management teams. Assist with introductions, data entry and file organization to help staff and borrower understand each other’s expectations.
  2. Track down exception trailing documents as indicated on closing checklist .
  3. Provide surge support to the Post-Closing Specialist with the collection and verification of project insurance.
  4. Provide surge support to the Post-Closing Specialist with management of exception trailing closing documents.

The successful candidate will have a demonstrated knack for people, documents and technology. Candidate must be inquisitive, problem-solving and have strong organization skills demonstrated through their academic life, internships and/or prior work experience. Attention to detail and communication are a must. This role calls for the discipline to read documents closely, communicate clearly and take initiative.

Education, Experience and Skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications:

  • High School Diploma
  • Legal Secretary or Secretary experience
  • Proven organization and time-management skills
  • Proven ability to manage multiple projects to their conclusion with good results.
  • Competency in close reading of documents in English.
  • Personal presentation, conduct, speech and email correspondence consistent with a professional business environment.
  • Strong analytical and problem-solving skills with the ability to effectively resolve challenges independently.
  • Excellent interpersonal skills; cooperative and good-natured.
  • Proficient in communicating via email and managing a calendar (Microsoft Outlook).
  • Proficient in word processing (Microsoft Word).
  • Proficient in communicate effectively and professionally using chat messages, videoconferencing, and related tools (Microsoft Teams).
  • Proficient in electronic file storage and collaborative document management (SharePoint/OneDrive).

Preferred Qualifications/Experience:

  • College Degree
  • Prior customer service experience
  • Prior legal or lending experience


Key Competencies:

  • Teamwork
  • Customer Orientation
  • Quick thinking and learning
  • Analytical and critical thinker
  • Organizational and time management skills
  • Flexibility and adaptability


Compensation and Benefits:

Reinvestment Fund offers a competitive salary based on experience and skills, as well as an excellent benefits package including employer-paid health, disability and life insurance, 401(k) savings plan with employer match, flexible spending accounts (medical, dependent care and transportation), tuition reimbursement, paid time off, and EAP program.

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