Also by Reinvestment Fund

Program Operations Manager – Atlanta, GA; Baltimore, MD or Philadelphia, PA

Headquartered in Philadelphia, Reinvestment Fund operates nationally with regional offices in Baltimore, MD, and Atlanta, GA. Reinvestment Fund is a national mission-driven financial institution that creates opportunity for underserved people and places through partnerships. We marshal the capital, analytics, and expertise necessary to build strong, healthy, and more equitable communities.

As a federally certified community development financial institution (CDFI), our job is to make finance an agent of positive change and equitable growth. We provide loans, grants and technical assistance to businesses and nonprofits. Our borrowers and grantees educate students, support local economies, and create jobs. They build affordable housing and provide community goods and services that include access to nutritious food, hunger relief, physical and mental health care, and other social services.

At Reinvestment Fund, you’ll be part of a talented and passionate team of communicators and business development staff, lenders, portfolio managers, analysts, grant program managers, accountants, and policy researchers who bring their unique talents to our mission.
Reinvestment Fund is currently undergoing a multi-year race, equity, and inclusion organizational change process, and we are seeking candidates who share a commitment to advancing racial equity and anti-racism and are prepared to engage in that work.

ABOUT THE POSITION:
Reinvestment Fund seeks a Program Operations Manager to support a new business line delivering technical assistance, capacity building and grant programs. Reinvestment Fund’s programs team is unique in its range of expertise and disciplined approach to financing. As a nationally recognized innovator in the financing of neighborhood revitalization, Reinvestment Fund manages several initiatives with the support of local or national foundations, and state, local and federal public agencies and governments. Reinvestment Fund offers its staff an unrivaled platform to combine business acumen and financial skills with social mission.

The Program Operations Manager is a regular, full-time position supporting existing and planned financial services programs. Reporting directly to the Chief of Programs.

The Program Operations Manager will work independently and collaboratively with Programs team staff, program participants, consultants, vendors, and other constituents. This is an excellent opportunity for a self-motivated individual with both a team approach and systems-oriented thinking skills to help grow and further develop innovative programs.

RESPONSIBILITIES:
Program Set up and Management
Coordinate with internal staff and teams including Program Directors, finance and compliance personnel to ensure timely execution of new and existing programs including grant disbursement, compliance requirements, and funder reports, requests or audits.

Primary Duties
• In conjunction with Chief Compliance Officer and team, establish protocols and implement program compliance documentation processes. Review compliance documentation for accuracy.
• Create program onboarding templates and roadmaps.
• Coordinate time, budget and resources and track project timelines at the start of and throughout the program.
• Oversee vendor management including working with Risk Officer to implement vendor guidelines, due diligence, contracting, and tracking.
• Support the diversification of RF vendor pool.

Project Tracking and Grant Disbursement
Monitor and guide projects in grant-supported programs through completion. Receive, analyze, and process contract and grant disbursement requests, with Program Director or other designated approval. Ensure all necessary documentation has been received and act on items affecting the disbursement process.

Primary Duties
• Coordinate closings for grantees. (Execution of grant agreements, tracking final and outstanding documents, drafting grant agreements, budget approvals, and compliance and reporting requirements.)
• Prepare and record collateral documentation for projects and monitor the collateral depreciation annually through reporting to determine whether ongoing recordation is necessary.
• Review relevant documentation such as construction inspection reports, title bring-down dates, and other relevant construction documentation; focusing on construction related risk, budget adequacy, and adherence to grant documentation/policy.
• Track grant disbursements against budgets and manage customer expectations around grant funding process, timeline, and draw-down of total grants.
• Validate vendor payment instructions and contract requirements.

SKILLS & QUALIFICATIONS:
• 5+ years related job experience with increasing levels of expertise and ownership in Grants Management. Financial Services, Nonprofit Management, Project Management, Government or other related analytical fields a plus.
• Technical Aptitude – Advanced proficiency with Microsoft Office, particularly Excel, Word, and PowerPoint; able to pick up new systems quickly; has familiarity with database structures and definitions; comfort in interfacing data between various systems; understanding of CRM principles and functionality; demonstrated experience in business process analysis.
• Demonstrated customer service orientation – ability to support applicants and customers through the life cycle of a grant or loan patiently and with a mindset toward furthering their understanding of the capital access process.
• Communication Skills –Ability to create and communicate ideas through speech and written communications. Effectively uses data visuals and other presentation materials to establish facts; ability to communicate in meetings using a consultative, collaborative, client-oriented approach.
• Collaborative Nature – a positive “can-do” attitude and demonstrated calmness and composure in times of uncertainty and stress; strong work ethic and a desire to make an impact; high level of emotional intelligence and ability to influence others without authority.
• Strategic Thinker and Implementer – Ability to understand overarching business goals, transform them into business requirements, and logical steps toward achieving a business objective; able to participate in all project management roles, and has cross-functional business experience.

WORK LOCATION:
Reinvestment Fund is maintaining a 100% remote work environment to at least January 2022 due to COVID. Reinvestment Fund expects to provide a flexible work arrangement that will be a hybrid home/office work arrangement in 2022 and beyond. It is anticipated that a combination of working remote and a minimum of days in the RF office location will allow for face-to-face interactions. Depending on the nature of the job, a more flexible work schedule may be considered.

COMPENSATION AND BENEFITS:
Reinvestment Fund offers a competitive salary based on experience and skills, as well as an excellent benefits package including employer-paid health, disability, and life insurance, 401(k) savings plan with employer match, flexible spending accounts (medical, dependent care and transportation), tuition reimbursement, paid time off, EAP program, and professional development opportunities.

Reinvestment Fund uses E-Verify to validate all new hires’ ability to legally work in the United States. Reinvestment Fund is an Equal Opportunity Employer. Reinvestment Fund does not discriminate in hiring or employment practices on the basis of race, color, religion, gender, age, sexual orientation, marital or familial status, national origin, non-job related disabilities, or status as a veteran.
Reinvestment Fund, Inc. has an affiliate, RF Impact Advisers, Inc. (“RFIA”) that is a state-registered investment adviser. To advance compliance with and prevent violations of federal and state securities laws and to avoid even the appearance of a conflict of interest, RFIA has adopted a Code of Ethics to govern certain conduct of its staff, including certain staff of Reinvestment Fund because Reinvestment Fund is an advisory affiliate of RFIA. As part of this Code of Ethics, there are specific personal reporting and other requirements and disclosures of personal financial and/or securities transactions information. For certain individuals this reporting will extend to your household members. You may be subject to a background check.

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